What kind of company are we?

 

Guangdong Shunde Rainbow Way Technical Co.,Ltd (RBW for short) has 8 years’ experience in designing and manufacturing evaporative air cooler, air conditioner and electric heater. The unique design, excellent performance, professional quality and good service are widespread accepted in the market.

RBW is committed to the principle of quality first, there are two automatic production lines by the 2017 year, and the annual sales of only air cooler business grows from USD$ 0.15million in 2014 to 7.6 million in 2017.

All the workers in RBW must go through rigorous training posts. Besides, all areas in the factory must be clean to ensure that unfinished products and finished products can’t be contaminated during the whole process.

With efforts of all staff, RBW has successfully qualified with ISO9001:2015 and established the whole production management and distribution system.


How do we guarantee quality?
 

The products manufactured by RBW are strictly in accordance with high quality requirement, which can fulfil the most demanding and various customer requirement.

RBW purchasing has a scientific management system of complete and strict supplier evaluation, and the quality control includes raw materials testing, it insists on using eco-friendly first-hand plastic material to upgrade product quality, spare parts full inspection before production, especially the electric parts, and online performance testing and spot check before shipment.

 

 

First, RBW carries out on-site regular checking to the suppliers. With efficient supply chain management, it  can not only control the quality from the start but also on-time delivery.

 

Second, all the material before entering the warehouse must be tested or inspected by the positioned QC stuff, RBW standard for exterior parts is no shrinkage, dirty, burrs, scratches, fractures on the surface, and for the electric spare parts, like PCB board, it needs to be pre-tested by powered on. In this way, it could effectively control the material quality before production, and if any defects are found, they could be quickly solved or returned to the suppliers to avoid further issues and any delay.

 

Third, Online performance testing includes the power-on testing, aging testing (with water inside), actual power testing and high low pressure testing by different machines. At this stage, it can check if the whole machine are well assembled and if it works well. Especially the aging-test, the machine will be run constantly for at least 48hrs Third, Online performance testing includes the power-on testing, aging testing (with water inside), actual power testing and high low pressure testing by different machines. At this stage, it can check if the whole machine are well assembled and if it works well. Especially the aging-test, the machine will be run constantly for at least 48hrs and tested again to make sure the products are reliable and stable after long-time usage.

Finally, pre-shipment inspection independent from the factory, at this stage, some new customers will come or they dispatch the third party to inspect the cargo selectively.

After all rounds of quality control or inspection, the products manufactured by RBW is assured to be safe and qualified.

 

 

Note:

When the supplier sends raw material to our warehouse, we carry on regular incoming material inspection, if it’s inspected OK, our side will mark “Pass” on the surface and arrange them enter our warehouse , if the quality is poor or below our quality standard, the QC staff will report the quality abnormality to the QC manager, he determines and inform the warehouse to return them.

 

 

Note:

Before production of each batch of first order, we need to make the first piece to check if the function and artworks are as required, after it’s OK, it proceeds to production. During the on-line production, we’ll carry more tests to ensure the quality, at this round of testing, if find defects, we’ll separate them and there are special persons who will check the problems and repair them. After this, those separate products will be put back on line and inspected again until entering into the next round of testing-finished product inspection.

 

 

 

 

 

What is the quality of our products?

1. All-copper motor and ABS material: The quality of pure copper motor is much higher than that of aluminum motor, and the service life is longer. Our plastic is basically made of ABS. Compared with PP, it has a brighter gloss, a higher hardness, and is more durable.

 

 

2. Good cooling effect: The density of our wet curtains is larger, the contact area between water and air is larger, and the advantages of large air outlets and air outflow in four directions are very good.

3.OEM capability: We have a professional R & D and design team to provide OEM services to customers around the world to meet various needs.

4. Health, environmental protection, energy saving: our air cooler blows out the fresh natural wind, there is no chemical reaction, and the health is harmless. The negative ion function can well dilute the odor and filter the air. Compared with air conditioners, it can save 90% of power consumption and save energy.

 

 

     5. Numerous convenient and safe designs:

    (1) There is a safety net design at the air outlet of the wind wheel to improve safety.

    (2) A plug-in fixing port is designed, which is beautiful and convenient, reducing the danger.

    (3) The top of our air cooler has a flat design, and some models also have a USB port for easy storage and charging.

    (4) There are more ways to add water, including split tank water, rear water pipe, and top water pipe.

    (5) Equipped with swivel casters for easy space transfer.

 

 

How do we value packaging?

RBW has strict and well-organized entire process of purchasing, processing and stock control and can do on-time delivery.

The products are packaged with 5-layers high-strengthen corrugated color carton or kraft box and top bottom protective foam inside to fix the body in order to avoid any damage during the shipment.

Besides, the air cooler for household use have been passed for drop-shock test from 1m height. RBW also has various package design plans for TV shopping, on-line shopping.

Our quality after-sales service

As air cooler, air conditioner and electric heater manufacturer, RBW serves the customers with a sincere attitude. If any quality problems caused by our side, RBW will be responsible for all the defects, like provide FOC spare parts for replacement, and maintenance videos for instruction.

 

Detailed warranty terms

*RBW supports 1.0% rate of FOC spare parts with the shipment

*2 years warranty on the motor

*1 year warranty for other electrical components and plastic parts

*On-line technical support

*Quick response after-sale service team

Case cooperation

One of our cooperating customers is a large wholesaler in Southeast Asia. When they cooperated in the first year of 2016, they chose only two models to place an order, and tentatively wanted to see how our product market is.

By 2017, due to the very good product market quality feedback and sales volume in the previous year, the number of orders increased exponentially. They added three new models to the original, and the number of orders increased by 1.68 times.

During the third year of cooperation, the customer increased the proportion of orders based on the comparison of suppliers, market quality feedback and sales volume of peers. In general, the number of orders was 2.3 times the first year. Our company launched two new styles in 2018. They immediately placed an order and unswervingly expanded their cooperation with our company.

By 2019, customers have basically covered all our models! After three years of rigorous testing in the market, we have gained the full trust of our customers, comprehensively expanded cooperation, and achieved the greatest degree of mutual benefit and common development.

 

Shipments in 2016 Shipments in 2017 Shipments in 2018 Shipments in 2019
19448 units 33500 units 47316 units 49085 units

 

If you become our partnerRBW has rich experience in OEM&ODM service, and it has own product design team, tooling base, manufacture base and sales team.If you become our partner, you’ll not only get factory direct price, but also be granted exclusive agency in your region and our resource and knowledge to help to open up the market.RBW sincerely invites more customers to tap the potential new development opportunities.